Effective Date: September 5, 2026

Wheeley Enterprises (“Wheeley Enterprises,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or using our website at https://www.wheeleyenterprises.com.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices and rights available to you.

1. Information We Collect

We may collect information that you voluntarily provide to us when you use our website, place an order, contact us, create an account, communicate with a seller or vendor, or otherwise interact with the services available through Wheeley Enterprises.

This information may include:

• Name

• Billing address

• Shipping address

• Email address

• Telephone number

• Account username and related account information

• Order and purchase history

• Products purchased or viewed

• Communications submitted through our Contact Us page

• Information necessary to process or fulfill an order

• Information provided when interacting with marketplace vendors

If additional features such as newsletter subscriptions are added in the future, we may also collect information that you voluntarily provide when subscribing to those services.

2. Payment Information

Wheeley Enterprises uses third-party payment processors, including PayPal and Stripe, to process payments.

Payment information such as credit card or banking details may be provided directly to these payment processors. Wheeley Enterprises does not generally receive or store your complete credit or debit card number.

PayPal and Stripe process information according to their own privacy policies, security practices, and terms of service.

3. WooCommerce

Our website uses WooCommerce to provide online shopping and e-commerce functionality.

When you shop on our website, WooCommerce may process information including products you have viewed, your location or shipping information, shopping cart contents, account information, orders, and information necessary to complete purchases.

We use this information to:

• Process and fulfill orders

• Calculate shipping and applicable taxes

• Maintain customer accounts

• Provide customer service

• Process refunds or returns

• Maintain transaction records

• Prevent fraud and misuse

• Comply with accounting, tax, and legal obligations

4. Dokan Marketplace

Wheeley Enterprises uses Dokan to provide marketplace functionality that may allow independent vendors or sellers to offer products through our website.

When you purchase an item from a marketplace vendor, certain information may need to be shared with that vendor so the vendor can process and fulfill your order.

This information may include:

• Your name

• Shipping information

• Order details

• Products purchased

• Information reasonably necessary for order fulfillment or customer service

Marketplace vendors are expected to use customer information only as necessary to fulfill orders, provide customer service, satisfy legal obligations, or otherwise provide services associated with transactions conducted through the Wheeley Enterprises marketplace.

Individual marketplace vendors may have their own privacy responsibilities and business practices.

5. Contact Forms and Communications

If you contact us through our Contact Us page or by email, we may collect your name, email address, and any other information you choose to include in your message.

We use this information to respond to inquiries, provide customer support, resolve problems, and communicate regarding products, orders, or services.

6. Cookies

Our website may use cookies and similar technologies necessary for WordPress, WooCommerce, Dokan, shopping carts, customer accounts, security, login sessions, and other website functionality.

Cookies may be used to:

• Remember items placed in a shopping cart

• Maintain login sessions

• Remember website or account preferences

• Support checkout functionality

• Maintain website security

• Help prevent fraud or unauthorized activity

• Provide marketplace and e-commerce functionality

At this time, Wheeley Enterprises does not intentionally use third-party advertising or analytics services for behavioral advertising or website analytics.

Additional cookies may be used if new website services or features are added in the future. This Privacy Policy may be updated accordingly.

7. How We Use Personal Information

We may use personal information to:

• Process and fulfill purchases

• Provide products and services

• Operate the Wheeley Enterprises marketplace

• Manage customer and vendor accounts

• Communicate with customers

• Respond to inquiries

• Provide customer support

• Process payments, refunds, and returns

• Detect or prevent fraud

• Maintain website security

• Improve website functionality

• Maintain business, tax, and accounting records

• Enforce our terms, policies, or agreements

• Comply with applicable laws and legal obligations

We do not sell personal information for money.

8. When Information May Be Shared

We may share personal information when reasonably necessary to operate our website and business.

This may include sharing information with:

• Marketplace vendors

• Payment processors such as PayPal and Stripe

• Shipping and delivery providers

• Website hosting providers

• WordPress, WooCommerce, and related service providers

• Security and fraud-prevention providers

• Professional advisers such as accountants or attorneys

• Government agencies or law-enforcement authorities when required by law

We may also disclose information when reasonably necessary to protect the rights, property, security, or safety of Wheeley Enterprises, our customers, our vendors, or others.

9. International Visitors

Wheeley Enterprises is based in Massachusetts, United States, and visitors from around the world are welcome to use our website.

If you access the website from outside the United States, information you provide may be transferred to, processed in, or stored in the United States or other countries in which our service providers operate.

Privacy laws in these locations may differ from those in your country.

Where applicable law provides you with specific privacy rights, Wheeley Enterprises will make reasonable efforts to honor those rights.

10. Privacy Rights

Depending on where you live, you may have certain rights relating to your personal information.

These rights may include the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate personal information

• Request deletion of certain personal information

• Request a copy of certain personal information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Request information concerning how your personal information is used or disclosed

• Exercise applicable privacy rights without unlawful discrimination

Some information may need to be retained when required for legal, accounting, fraud-prevention, tax, transaction, or other legitimate business purposes.

To submit a privacy request, contact us at:

inquiries@wheeleyenterprises.com

We may need to verify your identity before processing certain requests.

11. European Economic Area, United Kingdom, and Similar Privacy Laws

Visitors located in jurisdictions governed by laws such as the European Union General Data Protection Regulation (“GDPR”) or United Kingdom GDPR may have additional rights regarding their personal information.

Where applicable, personal information may be processed because:

• Processing is necessary to fulfill a contract or order

• Processing is necessary to comply with a legal obligation

• Processing serves a legitimate business interest that does not override your privacy rights

• You have provided consent

Where consent is the basis for processing, you may withdraw that consent where permitted by law.

12. U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Depending upon the law and whether it applies to Wheeley Enterprises, these rights may include requesting access, correction, deletion, or information regarding the processing of personal information.

Wheeley Enterprises does not currently sell personal information for monetary compensation.

Requests regarding applicable privacy rights may be submitted to:

inquiries@wheeleyenterprises.com

13. Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions

• Maintain customer and vendor accounts

• Provide customer service

• Resolve disputes

• Prevent fraud

• Maintain business and financial records

• Satisfy tax, accounting, and legal obligations

• Enforce agreements and policies

Retention periods may vary depending on the type of information and the reason it was collected.

14. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. Visitors should use appropriate precautions when transmitting information over the Internet.

15. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

Wheeley Enterprises is not responsible for the privacy, security, content, or practices of third-party websites. We encourage visitors to review the privacy policies of third-party websites before providing personal information.

16. Children’s Privacy

Wheeley Enterprises is not intended to collect personal information from children under the age of 13.

We do not knowingly collect personal information from children under 13 without appropriate parental or legal guardian consent.

If we become aware that personal information from a child under 13 has been collected inappropriately, we will take reasonable steps to delete it.

Parents or guardians who believe a child has provided personal information may contact us at inquiries@wheeleyenterprises.com.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, technology, or legal requirements.

When we make changes, we will update the Effective Date displayed at the top of this Privacy Policy.

We encourage visitors to periodically review this page for changes.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Wheeley Enterprises
Massachusetts, USA
Email: inquiries@wheeleyenterprises.com
Website: https://www.wheeleyenterprises.com